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IDProjectCategoryView StatusDate SubmittedLast Update
08864Bug reportsResponse browsingpublic2014-03-17 16:152014-03-17 21:44
Reporterjleimgruber Assigned Toc_schmitz  
PrioritynormalSeverityminor 
Status closedResolutionunable to reproduce 
Product Version2.05+ 
Summary08864: Edit Survey Save Button not working with newer browsers.
Description

I have been able to reproduce an issue noticed by my users where the "Save" button doesn't do anything after editing a question on a survey.

The issue is definitely dependent on browser version. Everything works fine with my older browser setup, but doesn't work with the latest Chrome/Firefox in windows.

Possibly this is an issue with javascript/jquery support with the latest browsers? I discovered the issue because my users complained that they were unable to make changes/edit/save their existing surveys questions.

Steps To Reproduce

Windows 7 and Chrome 33.0.1750.154m or FireFox 27.0.1:
1) Edit a Survey Question
2) Click "Save"
3) Nothing Happens

Debian Linux and IceWeasel 17.0.9:

  • Works fine!
Additional Information

While a separate issue, but possibly related and might give a clue:
The LimeSurvey "Home" button does not refresh/load the list of surveys or pop up the "Loading Surveys" javascript notification box when using either of the newer browsers. This works fine running with the older browser and the window populates with all of the available surveys.

Let me know if any other tests that I could try that might assist it figuring out the issue, or if there is some setting in the browser that would correct this.

See attached Screenshot showing the 'inspect element' view while clicking the Save button.

TagsNo tags attached.
Attached Files
limesurvey-javascript-possible-issue.png (259,304 bytes)
Bug heat6
Complete LimeSurvey version number (& build)1f54eafe0437c9876c285134168b
I will donate to the project if issue is resolvedNo
BrowserVarious - Refer to Body of Text
Database type & versionmysql Ver 14.14 Distrib 5.5.22, for debian-linux-gnu (x86_64) using readline 6.2
Server OS (if known)Ubuntu 12.04 LTS Linux Kernel 3.12.6-x86_64-SMP-linode inside LXC container w/ Docker version 0.8.1
Webserver software & version (if known)Apache/2.2.22 (Ubuntu)
PHP VersionPHP Version 5.3.10-1ubuntu3

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Activities

DenisChenu

DenisChenu

2014-03-17 17:24

developer   ~29299

Can you select 'console' in developper tool ?
c_schmitz

c_schmitz

2014-03-17 17:24

administrator   ~29300

Clear your browser cache.
jleimgruber

jleimgruber

2014-03-17 21:40

reporter   ~29304

Denis,

Thanks for the tip about the developer console. I see now that newer browsers are blocking javascript content. I got a lot of messages like this one:

[blocked] The page at 'https://my.site.com/limesurvey/index.php/admin/survey/sa/index' was loaded over HTTPS, but ran insecure content from 'http://my.site.com/limesurvey/tmp/assets/b0284c2f/css/bootstrap.min.css': this content should also be loaded over HTTPS.

It likely has something to do with the fact that I'm running LimeSurvey inside of a Docker container (running apache2), but the connection is reverse proxied by nginx on the host system.

So the host nginx rewrites all http to https and terminates the SSL connection. Then the upstream proxy apache2 server is all http. LimeSurvey itself is setup for http.

I'll search for general solutions. Let me know if you have thoughts. Thanks!
c_schmitz

c_schmitz

2014-03-17 21:44

administrator   ~29305

As it is a general problem with your setup and not a bug I will close this issue now. Please use the forums if you need general support, thank you.

Issue History

Date Modified Username Field Change
2014-03-17 16:15 jleimgruber New Issue
2014-03-17 16:15 jleimgruber File Added: limesurvey-javascript-possible-issue.png
2014-03-17 17:24 DenisChenu Note Added: 29299
2014-03-17 17:24 c_schmitz Note Added: 29300
2014-03-17 17:24 c_schmitz Status new => closed
2014-03-17 17:24 c_schmitz Assigned To => c_schmitz
2014-03-17 17:24 c_schmitz Resolution open => fixed
2014-03-17 17:25 c_schmitz Resolution fixed => unable to reproduce
2014-03-17 21:40 jleimgruber Note Added: 29304
2014-03-17 21:40 jleimgruber Status closed => feedback
2014-03-17 21:40 jleimgruber Resolution unable to reproduce => reopened
2014-03-17 21:44 c_schmitz Note Added: 29305
2014-03-17 21:44 c_schmitz Status feedback => closed
2014-03-17 21:44 c_schmitz Resolution reopened => unable to reproduce