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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 06923 | Bug reports | [All Projects] Survey taking | public | 2012-11-22 09:39 | 2012-11-27 06:11 | ||||
| Reporter | mpds | ||||||||
| Assigned To | mdekker | ||||||||
| Priority | high | Severity | major | ||||||
| Status | closed | Resolution | not fixable | ||||||
| Product Version | 2.00+ | ||||||||
| Target Version | Fixed in Version | 2.00+ | |||||||
| Summary | 06923: Error message after starting survey | ||||||||
| Description | After starting the survey, some users see the following error message. For some users it works when they switch their browser, others still see the message after switching. ------------------------------------- Internal Server Error Property "Survey_dynamic.refurl" is not defined. An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem. | ||||||||
| Steps To Reproduce | Go to http://limesurvey.stuve-unipassau.de/index.php/survey/index/sid/263389/lang/de-informal/ [^] and click on "Weiter" ("Next") | ||||||||
| I will donate to the project if issue is resolved within 48 hrs | No | ||||||||
| LimeSurvey build number | 121117 | ||||||||
| Browser | different | ||||||||
| Database & DB-Version | MySQL 5.1.60 | ||||||||
| Operating System (Server) | Linux | ||||||||
| Webserver software & version | Apache 2.2.22 | ||||||||
| PHP Version | 5.2.13 | ||||||||
| Attached Files | |||||||||
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Notes |
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mdekker (developer) 2012-11-22 09:45 |
Ok, i am not able to reproduce on my system, but on your system I can when i use https, clear answers and then go in the survey again. There was a short period in time where not all required fields where created on the db. To rule out that is the problem here, could you verify that in the survey_263389 table there is a field refurl? If not, the data could not be saved and under some circumstances this leads to the problem. You can add the field manually in phpmyadmin if needed. |
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mpds (reporter) 2012-11-22 09:59 |
No, there wasn't a field refurl! I added in in phpmyadmin, is varchar(100) the proper type? |
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mdekker (developer) 2012-11-22 10:08 |
In my system I see text. This error was fixed but if you activated using this version that was around during only a short period unfortunately you can experience this error. It was introduced in 121115 and fixed in 121116. |
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mdekker (developer) 2012-11-22 10:19 |
Fixed manually by the user reporting the problem, fix to prevent this from happening again is already in place. This only happened when survey settings were changed during activation in a short timeframe so probably won't affect much people. If this issue becomes more widespread maybe we should think of a fix for already activated surveys. |
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c_schmitz (administrator) 2012-11-27 06:11 |
New 2.00+ build released. |
Issue History |
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| Date Modified | Username | Field | Change |
| 2012-11-22 09:39 | mpds | New Issue | |
| 2012-11-22 09:45 | mdekker | Note Added: 22397 | |
| 2012-11-22 09:59 | mpds | Note Added: 22398 | |
| 2012-11-22 10:08 | mdekker | Note Added: 22399 | |
| 2012-11-22 10:17 | mdekker | Relationship added | related to 06876 |
| 2012-11-22 10:19 | mdekker | Note Added: 22400 | |
| 2012-11-22 10:19 | mdekker | Status | new => resolved |
| 2012-11-22 10:19 | mdekker | Fixed in Version | => 2.00+ |
| 2012-11-22 10:19 | mdekker | Resolution | open => not fixable |
| 2012-11-22 10:19 | mdekker | Assigned To | => mdekker |
| 2012-11-27 06:11 | c_schmitz | Note Added: 22588 | |
| 2012-11-27 06:11 | c_schmitz | Status | resolved => closed |
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