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IDProjectCategoryView StatusDate SubmittedLast Update
06121Bug reports[All Projects] Statisticspublic2012-05-21 10:392012-05-28 13:09
Reporteruser19972 
Assigned Toc_schmitz 
PriorityhighSeveritymajor 
StatusclosedResolutionunable to reproduce 
Product Version1.92+ 
Target VersionFixed in Version 
Summary06121: In the statistics dont show letters ť ž ľ ď in the answers on slovak language. This letters dont show in graphs on HTML and PDF.
DescriptionIn the statistics don´t show letters ť ž ľ ď in the answers on slovak language. This problem with show this letters is in the graphs on HTML and PDF. In the tables with statistics show letters ť ž ľ ď o.k.
Additional InformationThis problem is with 4 letters (normal and also capital) from code page 852:
http://en.wikipedia.org/wiki/Code_page_852 [^]

ť
0165
156

Ť
0164
155

ž
017E
167

Ž
017D
166

Ľ
013D
149

ľ
013E
150

Ď
010E
210

ď
010F
212

More information about server settings: http://support.prohuman.sk/ [^]
I will donate to the project if issue is resolved within 48 hrsNo
LimeSurvey build number OR git commit ID120509
Browserall
Database & DB-Versionmysql 5.0
Operating System (Server)Linux tin 2.6.26-2-amd64
Webserver software & versionApache 2.0 Handler
PHP Versionphp5
Attached Filesjpg file icon any_letter_sk_languge_dont_show.jpg [^] (164,669 bytes) 2012-05-21 10:39
png file icon after font name change.png [^] (30,283 bytes) 2012-05-24 10:05


png file icon afterchangeandtempwipe.png [^] (22,680 bytes) 2012-05-24 12:56

- Relationships

-  Notes
(18865)
user19972
2012-05-21 10:48

Problem is also with letter Ň, ň

Ň
0147
213

ň
0148
229
User avatar (18867)
c_schmitz (administrator)
2012-05-21 13:19

Daniels, we do not support in general any other charset than UTF-8. However if you have missing character the reason is most likely that the fonts used for the charts does not support these characters. In that case please find an use a font that holds UTF-8 characters for your languages (see settings $chartfontfile in config-defaults.php)
User avatar (18879)
c_schmitz (administrator)
2012-05-22 15:06

Helpful would also if you attach the related survey.
User avatar (18888)
ian (reporter)
2012-05-24 10:01
edited on: 2012-05-24 10:09

Same problem here.

/uploaded fonts - ARIAL.TTF and TechnicznaPomoc.ttf

/changed $chartfontfile in config-defaults.php

to:

 */
$chartfontfile='ARIAL.TTF';
_________
this was done without logout/login - so there is a chance that conf-def were in cache or similar. I dont know how in 100% limesurveys work. (5 hour exprience :))
/**

and nothing happened
also changed to

 */
$chartfontfile='TechnicznaPomoc.ttf';

/**

still nothing.

(18889)
user19972
2012-05-24 10:24

Hi,
thank your for the help.

Same problem is also here:
http://www.limesurvey.org/en/forum/greek-forum/56310-graphs-fonts [^]

Fonts arial.ttf, verdana.ttf are in the instalation folder WinXP C:\windows\fonts or on instalation media WinXP . Its possible copy their und upload to limesurvey\fonts

Now its work.

Have a nice day
User avatar (18890)
ian (reporter)
2012-05-24 12:55

After font switching in $chartfontfile in config-defaults.php

There is a need of wiping cache in limesurvey/temp folder

And it works :)

- Issue History
Date Modified Username Field Change
2012-05-21 10:39 user19972 New Issue
2012-05-21 10:39 user19972 File Added: any_letter_sk_languge_dont_show.jpg
2012-05-21 10:48 user19972 Note Added: 18865
2012-05-21 13:19 c_schmitz Note Added: 18867
2012-05-22 15:06 c_schmitz Note Added: 18879
2012-05-22 15:06 c_schmitz Assigned To => c_schmitz
2012-05-22 15:06 c_schmitz Status new => feedback
2012-05-24 10:01 ian Note Added: 18888
2012-05-24 10:05 ian File Added: after font name change.png
2012-05-24 10:09 ian Note Edited: 18888 View Revisions
2012-05-24 10:24 user19972 Note Added: 18889
2012-05-24 10:24 user19972 Status feedback => assigned
2012-05-24 12:55 ian Note Added: 18890
2012-05-24 12:56 ian File Added: afterchangeandtempwipe.png
2012-05-28 13:09 c_schmitz Status assigned => closed
2012-05-28 13:09 c_schmitz Resolution open => unable to reproduce


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