View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
05557 | Bug reports | Other | public | 2011-11-03 18:20 | 2012-03-14 21:08 |
Reporter | dbrinston | Assigned To | c_schmitz | ||
Priority | normal | Severity | minor | ||
Status | closed | Resolution | fixed | ||
Product Version | 1.91+ | ||||
Fixed in Version | 1.91+ | ||||
Summary | 05557: Basic admin notification and Detailed admin notification email templates are blank after upgrade to 1.91+ 11232 | ||||
Description | We recently upgraded to 1.91+ (11232) and since the upgrade the survey results that always emailed out successfully prior to the upgrade were not working anymore. I had contacted support for help but had discovered the solution on my own. Since the basic and detailed admin notification templates were blank after the upgrade, the email would not send when a user completed a survey. No errors were thrown or anything - we just simply did not receive the email notifications anymore which was crucial for us. I saw that the email templates for those two were empty so i clicked the "Use default" button for the email template subject and body, saved it and then everything started working again for that that survey. Unfortunately i have to go in and do this for every survey we have live right now which luckily isn't too great at the moment (somewhere around 12 surveys). I would be nice if the templates didn't get wiped out during the upgrade or if it do, then you should warn the user before starting the upgrade that they will have to reconfigure Basic/Detailed admin notifications. | ||||
Steps To Reproduce | We just did a minor upgrade to build 11232. We were using a different build of version 1.91. After the upgrade is complete, go to the admin console and select a live survey. Under the Edit section for the survey, click "Email Templates" link and then notice the Basic admin notification and Detailed admin notification sections are both blank. | ||||
Tags | No tags attached. | ||||
Bug heat | 4 | ||||
Complete LimeSurvey version number (& build) | 11232 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | IE 8 | ||||
Database type & version | MySQL | ||||
Server OS (if known) | Windows Server 2003 | ||||
Webserver software & version (if known) | IIS 6 | ||||
PHP Version | 5.3.5 | ||||
Thank you for your report. Before you upgraded what was your previous version? |
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the version was still 1.91+ but we were on a previous build and i'm not sure what it was off hand. I agree about the templates, but i guess previously there was a pre-configured template for Detailed and Basic admin notifications and now that the email template section is available for us to configure ourselves it seems like the default template is not applied - it's blank. So we have to go in and click the apply default button for the email subject and body, or enter our own text....otherwise no email will be sent. It's strange because the other email templates (for new user, reminders, etc) has the default text prepopulated in the email template section but the Detailed/Basic admin section has nothing. |
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Fixed in rev 11342. |
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New version released. |
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LimeSurvey: Yii ea9e42ff 2011-11-08 06:11:01 Details Diff |
Fixed issue 05557: Basic admin notification and Detailed admin notification email templates are blank after upgrade from 1.90 git-svn-id: file:///Users/Shitiz/Downloads/lssvn/source/limesurvey_ci@11341 b72ed6b6-b9f8-46b5-92b4-906544132732 |
Affected Issues 05557 |
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mod - application/helpers/update/upgrade-all_helper.php | Diff File |
Date Modified | Username | Field | Change |
---|---|---|---|
2011-11-03 18:20 | dbrinston | New Issue | |
2011-11-03 23:01 | c_schmitz | Assigned To | => c_schmitz |
2011-11-03 23:01 | c_schmitz | Status | new => assigned |
2011-11-03 23:03 | c_schmitz | Note Added: 16590 | |
2011-11-03 23:03 | c_schmitz | Status | assigned => feedback |
2011-11-04 13:48 | dbrinston | Note Added: 16596 | |
2011-11-04 13:48 | dbrinston | Status | feedback => assigned |
2011-11-08 15:14 | c_schmitz | Note Added: 16625 | |
2011-11-08 15:14 | c_schmitz | Status | assigned => resolved |
2011-11-08 15:14 | c_schmitz | Fixed in Version | => 1.91+ |
2011-11-08 15:14 | c_schmitz | Resolution | open => fixed |
2011-11-08 18:56 | c_schmitz | Note Added: 16629 | |
2011-11-08 18:56 | c_schmitz | Status | resolved => closed |
2012-03-14 21:08 | c_schmitz | Changeset attached | => Import 2012-03-09 13:30:34 Yii ea9e42ff |